Mobilink Bank enhances customer experience by integrating cutting-edge solutions from Systems Limited
July 18, 2024
Islamabad – August 15, 2024: Pakistan's leading digital microfinance bank, Mobilink Bank, has partnered with Systems Limited to leverage the power of Temenos Core, modernizing its core banking platform and boosting business and operational capabilities. Under this partnership, the Bank – being the first in Pakistan to upgrade its platform to R23, is positioned to deliver a premium customer experience, streamline internal processes, and achieve unparalleled agility within the ever-evolving financial landscape. Mobilink Bank is part of VEON group, a global digital operator serving nearly 160 million customers across six markets (7% of the world’s population).
As part of its digital transformation journey, the Bank is upgrading its core banking system to the latest version. It will deploy on a cloud-based infrastructure (OKE), allowing greater flexibility for all its customers. Building on its commitment to improving customer experience, the Bank will implement a suite of cutting-edge solutions from Temenos, a leading provider of banking software. Systems Limited will implement Temenos Core, Advanced Collections, and Data Hub to accelerate innovation and use data to enhance analytics and reporting. Systems Limited is a renowned Temenos Delivery Partner with a longstanding relationship with Mobilink Bank for over 12 years.
At Mobilink Bank, we are dedicated to empowering our customers through financial inclusion and exceptional service. This strategic partnership with Systems Limited marks a significant step forward in our digital transformation journey. By leveraging Temenos' globally recognized, cutting-edge core banking platform and Systems Limited's proven expertise, we will deliver a future-proof infrastructure that enables us to offer our customers a personalized and seamless banking experience.
Aamir Ibrahim,
CEO Jazz and Chairman, Mobilink Bank
Our partnership with Systems Limited will modernize our core banking infrastructure, enabling us to enhance customer experience through personalized digital offerings, based on the evolving market trends for unlocking new growth avenues. This partnership will further streamline our banking processes, optimize our technology roadmap and position us as a leader in the digital banking landscape.
Haaris Mahmood Chaudhary
CEO of Mobilink Bank
We look forward to upgrading and running the system on a Cloud Native Platform for Mobilink Bank's core banking platform and empowering them to enhance customer service and drive financial inclusion. Leveraging our extensive experience and regulatory accelerators like Pakistan Model Bank, we are well-equipped to transform the bank's platform seamlessly to meet local regulations and practices. It's inspiring to witness Mobilink Bank's drive for innovation as they reimagine banking for their millions of customers and foster economic progress in the country.
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Ammara Masood
Global Industries GM BFS, Systems Limited
We’re delighted that Mobilink Bank has chosen to upgrade to the latest version of Temenos core banking in the cloud, enabling it to scale elastically, operate more efficiently and innovate faster. This is a further vote of confidence in Temenos’ modern composable banking platform from a fast-growing, innovative digital bank and, together with Systems Limited, we look forward to helping Mobilink to continue expanding its customer base.
Lee Allcorn
Managing Director, Middle East & Africa, Temenos
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